# Agency staff management for health and social care

> Take control of your agency staff costs. Bemlo brings requests, candidates, licence checks, timesheets and invoices together under your framework agreements. 12 of 21 Swedish regions use Bemlo.

Source: https://www.bemlo.com/en/product/agency-management

Requests, candidates, checks and invoices in one system that follows your framework agreements. No CVs over email and no invoices checked by hand. 12 of 21 Swedish regions already request agency staff in Bemlo.

12 shifts, weeks 46–48. Booked: Ben Manning from Agency B, the lowest price of those who pass every check. The shifts show in the schedule.

## The regions' system for agency staff.

Swedish regions have worked for years to depend less on agency staff, and since 2024 they all request it under one shared agreement. 12 of 21 do so in Bemlo, and the staffing agencies are already there.

- 12 of 21 Swedish regions request agency staff in Bemlo
- Over 50% of the regions' agency staff spend is handled in Bemlo
- All major staffing agencies already answer requests in Bemlo

## No CVs over email. The whole request in one system.

Agency staff is expensive, and the chaos around it makes it more so. Personal data goes back and forth, licences are checked by hand and invoices are reviewed line by line. Bemlo removes all of that.

### Requests over email

- CVs, ID numbers and references are sent by email
- Licences are checked by hand in HOSP
- Ranking order and price caps are tracked in a spreadsheet
- Invoices are checked line by line against timesheets


### With Bemlo

- Candidates are presented in Bemlo, and their personal data stays there
- The HOSP licence check is built in
- Requests go to suppliers in the contract's ranking order, within the price cap
- The invoice is built from approved hours, with the right accounting codes


### Everything a request needs.

### Contracts

Framework agreements, ranking order and price caps live in Bemlo, with support for the national agency staffing agreement.

### Checks

HOSP, CVs, references and the contract's other requirements are checked before anyone is booked.

### Finance

Timesheets, invoice data and accounting codes connect to your invoicing system.

### Follow-up

Cost, fill rate and deviations per supplier, unit and profession.


## The numbers add up.

The consultant reports time in Bemlo, the manager approves it and the invoice is built from the approved hours. Everything is coded and followed up per supplier, so you see who delivers under the contract.

One region replaced several roles that checked agency invoices with the follow-up in Bemlo.

1. Timesheet: The consultant reports their time in Bemlo.
2. Approval: The manager approves the time against the shifts.
3. Invoice: The invoice is built from the approved time, with the right accounting codes.
4. Invoicing system: The invoice goes on to your system, for example Proceedo.

## Ask the agent about your agency staff.

Bemlo's AI agent reads requests, presentations and invoices with your permissions. It puts together summaries and shows what needs attention.

### Summaries

What did agency staff cost per supplier last quarter? The answer comes in seconds, ready to pass on.

### Review

The agent goes through the presentations and shows which requirements are missing before anyone is booked.

### Reports

Reports for management and the board come from the same data as the requests.

## Municipalities request in Bemlo too.

If you have contracts with staffing agencies, you can request agency staff in Bemlo the same way the regions do.


## Customers using agency management

- [Region Örebro County rolled out Bemlo in under four weeks](/customers/region-orebro)


## Works with your systems

- Proceedo (Visma)
- HOSP (Socialstyrelsen)
- Heroma (CGI)
- Personec P (Visma)
- SSO (Microsoft Entra ID, AD FS)


## Frequently asked questions

### Does Bemlo support the national agency staffing agreement?

Yes. 12 of 21 Swedish regions request agency staff in Bemlo, and it follows every step of the national agreement: requests in ranking order, scoring and allocation, checks, timesheets and invoices. The staffing agencies are already in Bemlo.

### Can we use our own procured suppliers?

Yes. Requests go to the suppliers you have contracts with, in the order the contract sets.

### How are licences checked?

Bemlo fetches licences and specialist certificates from the National Board of Health and Welfare's HOSP register when a candidate is presented. CVs, references and the contract's other requirements are uploaded to Bemlo and checked before booking.

### How is personal data handled?

Candidate details and documents are uploaded to Bemlo instead of being sent by email. Only the people who need to see them have access. It is GDPR-safe, and no shared mailboxes are needed.

### Which invoicing systems does Bemlo work with?

Bemlo can integrate with any invoicing system. We send the invoice data with accounting codes, so nothing has to be approved twice.

### Do the staffing agencies need to use Bemlo?

Staffing agencies get their own accounts in Bemlo. Bids, communication and schedule changes all happen in Bemlo, so nothing has to leave the system. Joining costs the agencies nothing, and most already use Bemlo.

### Can municipalities use Bemlo for agency staff?

Yes. Municipalities request agency staff in Bemlo the same way the regions do.
